Current Issues in Law and HR Course Work Essay

Organizations are considered to be the most incentive, social arrangement of today. It’s considered a marvel to know that thousands of people with individual backgrounds, skills and interests are coordinated into various organizations, so that they can pursue their common institutionalized goals and objectives. The historians of the future see today’s organizations as the greatest achievement of our time and era. For example biogenetic engineering have had some breakthroughs. The Apollo mission to the moon was made possible by the organization called NASA. Even on day to day basis organizations play an important role in our lives. The water we drink to the food we eat or the clothes we wear all comes from different kinds of organizations Human resource is defined by many companies as a combination of the administrative functions with the performance of the company’s employees and their relations along with the company’s planning. Human resource basically develops mostly from industrial and organizational behaviour. The major function that are included in HRM are recruitment, selection, training and development, orientation, placement, separation, career planning, performance appraisal, salaries and wages, incentives and gain-sharing, benefits, services and security and employee relations and assessment. The term human resource basically refers to the people of the company. The manager of the company engages in HR because the HR activities and tasks are considered to be an important part of the company. It basically helps the company to achieve the goals and the objectives that are set for them by the management. As you all know that human resource activities also make a large contribution to the company’s success in many ways but the HR activities mostly support the strategies of the organization. The HR department basically exists to support the managers and the employees of the company and to pursue the company’s goal or objectives (Werther & Davis 1996). The major challenges that would be faced by the organization are as follows: – †¢ Population-growth challenges †¢ Global Competitive Challenges †¢ Unemployment Challenges †¢ Social Responsibility Challenges †¢ Medical, Food, Housing Challenges †¢ Unknown Challenges †¢ Ethical Challenges †¢ Workforce Diversity Challenges The objectives of the HR department are based on societal, organizational, functional and personal goals. It is known that the objectives of the company are not formally stated that is they are not in the written form. The objective of the human resource management not only reflects the intention of the middle and top management but also balances the challenges that are faced by the HR department. Objectives are basically considered as benchmarks against which the actions can be evaluated. The human resource objectives not only reflect the intention of the management but also balance the organizational challenges, the HR function and the people who are affected by it. If the company fails to succeed in its objectives it would harm the company’s profits, performance and even the survival of the firm. As we know that there are four objectives that are common to the HR management. The objectives are as follows: 1. Organizational Objective: which basically recognizes that the HR management exists and it contributes to the organizational effectiveness. The HR department basically exists so that it can help managers of the company to achieve the objectives and goals of the company. HR management only supports the managers with the human resource issues. If we put is simply the HR department only exist solely to help assist the rest of the company. 2. Functional Objective: which basically states that this objective solely exists to maintain the department’s input at a level that is considered relevant to company’s needs. A relation exists between the objectives and the HR activities and they are appraisal of the employee, placement and assessment of the employee. 3. Societal Objective: this objective shows that the company has to be ethically and socially responsive to the needs and challenges of the society while the company minimizes the negative impacts of such demands on the organization 4. Personal Objective: shows that the HR management helps assisting the employees in achieving their goals and objectives. And these goals enhance the individual’s contribution towards the organization. To achieve these goals the HR department help the managers of the company to obtain, maintain, utilize and retain the right amount and types of workers. The objectives of the employees must be met otherwise the employees would not be motivated, retained and maintained by the HR department of the company. And the employees would neglect their jobs, voice their complaints or maybe leave the organization for a better opportunity (Werther & Davis 1996). It is not necessary that all the organization can meet the HR objectives every time. Some sort of trade-offs do occur that stops the company in achieving the stated goals and objectives. When the objectives are net by the department, they make a huge contribution towards the organization’s and employees needs. And with the help of these objectives the managers are able to see the kinds of activities that are needed to be carried out and why. There is a relationship that exists between the objectives and the activities of the HR. For example, for the societal objective the supporting activities would be legal compliance, union and management relations and benefits of the employees. For the organizational objective the supporting activities would be HR planning, employee relations, selection, training and development, appraisal, placement and assessment. For functional objective the supporting activities would be performance appraisal, placement, assessment and development of the employees. And for personal objective the supporting activities would be training and development, performance appraisal, placement, assessment and compensation of the employees. The HR activities are considered as actions that are taken by the department to maintain a workforce balance that is considered as appropriate to the organization’s needs. For example, small companies who do have the HR department have small budgets and small staffs therefore the HR department of such companies only focus on the activities that they consider are important for the company. The functions or activities that are considered important for such companies would be planning, recruitment, and wages and salaries of the employees. The functions that are performed by the HR department of the organization are as follows: – Planning is the first activity that is conducted by the department. Planning can be defined as the systematic forecast that determines the company’s future and the demand and supply of the employees that would be needed by the organization. HR planning is also known as employees planning which helps the HR department and other managers of the company to develop staffing plans so that they would go along with the strategy of the company. it is important that the company is staffed with the right amount of people so that the strategic operational and functional goals of the company can be met. It has been realized by a lot companies that the HR plans are very important if the organization wants to have strategic success. For example, companies like Nokia and Apple it is important to have strategic plans because it would help the companies by developing new products and introducing them as quickly as possible in the market. It is only possible when the company is staffed with the right kind of people. Without the right people strategy based opportunities would be lost to a better staffed organization like Motorola and IBM (Werther & Davis 1996). Recruitment is one of the important activities of the HR department. Recruitment is mostly concerned with attracting and finding individuals who are capable for employment. The recruitment process begins s when the new recruits are sought and this process ends when the applicant submits and application. People who find new recruits are called recruiters. The process of hiring is faced with some limitations like costs, incentives, job requirements, policies of the company, environment conditions, insufficient and scarce resources and EEO legislation etc. Recruitment is done in two ways 1) internal channel which includes job posting program and departing employees 2) External channel which includes advertising, walk-in and write-ins, employee referrals, state employment agencies, open house, international recruiting, temporary help agencies and leased employees etc (Recruitment Process) Selection is one of the activities of the HR department. Selection is defined as a process that is based on specific steps that are used to describe that which individual should be hired. This process starts when the individual applies for the job and it ends when the final decision is made by the management of the company. the selection process is also faced with some limitations like EEO legislation, Workforce diversity and external prohibitions etc. ( The Selection Process). The selection process is based on eight steps and these steps are as follows:- †¢ Preliminary reception of applications †¢ Employment tests †¢ Selection interview †¢ Preference and background checks †¢ Medical tests †¢ Supervisory interview †¢ Realistic job preview †¢ Hiring decision Orientation, Placement and Separation is considered to be an activity of HRM. Orientation can be defined as when the new recruits are given an overview of the company on the first day of work. The orientation program of the company is based on the following goals 1) the pride of belonging to the company 2) creates awareness about the company’s business 3) emphasize on customer focus and service 4) helps to reduce the concerns that are related to the job 5) helps with development of a team member and 6) helps to establish personal growth etc. Placement can be defined as the work activities that are assigned to a new employee. The role of HR department here is that to advice the managers of the company about the rules and the regulations and it also provide counseling to the employees. Placement is based on 3 classes 1) promotion, transfer and demotion. Separation can be defined as a decision where the individual and the company must part. Separation process starts either the employer or the employee. The role of HR department is to find a method which is satisfactory for conducting a separation in such a way that it reduces the harmful factors that might affect the company. Training & Development is concerned with that placing the employees in a job does not give the company the surety that the individual would be successful in his or her job. Training and development programs are considered important for all the employees. The distinction between training and development is that training is for now and development is for the future. For example at Corning Glass there are a lot of learning opportunities that range from skilled orientation training to seminars that deal with development issues, they basically help the managers to face the issues that might arise in the future. The employees of the company are not bothered that the class is intended for training or development. It is only concerned with whether the program has helped the employees and the organization or not (Training and Development). Training and development are based on the following steps: – †¢ Need assessment †¢ Learning principles †¢ Program content †¢ Training and development objectives There are some challenges that are faced by HR department due to training and development. For example cost effectiveness, desired program content, learning principles and appropriateness of the facilities etc. The role of HR department over here is that it helps to prepare the individuals for future job responsibilities. And it also attempts stops the employees from obsolesce, work force diversity, technological changes, affirmation action and employee turnover etc. (Werther & Davis 1996) Career planning is one of the activities of the HRM. When the department is doing career planning it is mostly concerned with whether the company’s training and development programs has helped the employees with promotion chances or not. A couple of decades ago career planning was seen as an individual’s problem but now career planning is seen as the HR department’s problem. The HR managers and specialist see career planning as a way to meet the internal staffing needs. The involvement of the HR department in career planning is increasing everyday due to its benefits like low turnover, satisfies the needs of the employees, personal growth, helps with workforce diversity and decrease hoarding etc. Performance appraisal is one of the major activities of HRM. Performance appraisal can be defined as evaluating an employee’s current or past performances relative to his or her performance standard. In this competitive world companies require a high performance so that they can become dominant leaders in their perspective markets. And at the same time employees also need feedback on their performance so that it can act as a guide for their future behavior and responsibilities. There are some challenges that are faced by the HR department regarding the performance appraisal like legal constraints, rater’s biases regarding the employee based on halo effect or personal prejudice or even cross cultural biases etc. It has been vied been viewed by the experts that when there is poor performance throughout the company it creates huge problems with the human resource management activities(Grote &Grote 1996). Wages and Salaries are concerned with compensation. Compensation can be defined as something the employees receive in their return of their input to the organization. Without proper compensation the employees of the company would leave and it would be difficult for the company to hire new recruits. The result of pay dissatisfaction can harm the productivity of the company and can also harm the quality of work life as well. There are some challenges that affect the compensation plan like wage rates, union, constraints by the government and equal pay etc. ( Salary and Wages) Security, Safety and Health is considered a challenge for the HR experts that how to comply proactively with the minimum costs for the organization and to provide with the minimum of costs for the organization and to provide the greatest of benefits to its employees, whereas in the area of employee security and health companies have taken a proactive action. It is the role of the HR department to face the challenges that arise overtime. The HR is usually faced with 2 kinds of challenges: 1) Internal challenges which are also the organizational challenges. Internal challenges for example would include union, information systems, organizational conflicts between the company and the employees. 2) External challenges are those problems that exist due to the changing environment and the management has no control over it. Change in the company’s environment actually evolves at different kinds of rates. External challenges would include workforce diversity, technology, economics and government. The HR department has to follow 4 steps so that they can overcome the external challenges. They are as follows: – †¢ Monitor the environment †¢ Evaluate the impact of the challenges on the company †¢ Take proactive measures that is implement approaches that would help the company to achieve its goals †¢ Obtain and analyze the feedback. It is the role of the HR department to achieve a balance between the trade-offs of efficiency and effectiveness. For example when jobs are under specialized the job design may be simplified by decreasing the number of tasks and if the job is over specialized the number of job tasks can be enriched and expanded by the human resource department.

How to Become More of a Morning Person

How to Become More of a Morning Person You hear a lot, especially around the new year, about early birds getting worms and how important it is to start your day off right with all these morning rituals. But what if your morning ritual is sleeping as late as possible, then snapping at everyone in your path until your triple shot of coffee kicks in? Here are a few strategies to train yourself to be a morning person.Get enough sleep.This is the number one most important factor to waking up fresh: getting enough sleep. Try to normalize your sleep routine. Start going to bed religiously at a certain time that leaves you sufficient sleep before your desired wake-up time. Be consistent. Try to sleep and wake up at the same time every day. If your desired schedule is really far from where you are now, start working back to it slowly, in 20 minute increments until you’re in the groove.Make waking up a gentle experience.Turn off that honking awful alarm and switch it to something more soothing and fun that makes you want to get out of bed. If you can,  leave your blinds open so you will get a flash of natural light to help jumpstart your body clock.Protect your time.Having enough time to do the things you need to do in a day and still take care of yourself can be difficult. Learn to say â€Å"no† to added activities and obligations. Slash an hour out of your day that’s just for you (to sleep!).Create your own rituals.Give yourself a bedtime ritual and follow it religiously. Turn off your electronics for at least an hour before turning in. Lay out your lunch and clothes and materials for the morning. Make your to-do list for the next day. Have a soothing cup of tea and get into a cozy robe. Make sure you have a nice sleeping area as well- new sheets never hurt at times like these!Reward yourself.Give yourself treats for accomplishing your early rise. Some ideas: set up all the elements to create your favorite breakfast, or save a podcast to listen to  while you’re in the shower. Maintain a healthy lifestyle.There’s no underestimating eating right and exercise in your new sleep pattern project. Exercise boosts energy- particularly when done in the early morning, and so does feeding your body the good things that it needs. Especially protein. You’ll be setting yourself up for all kinds of success- not just with your sleep schedule.Give yourself a reason.Keep your mind on why you’re trying to carve out this new habit. Eyes on the prize. Make it mean something to you and you’re more likely to stick with it.Try an app.If you need a little outside intervention, try an app like Better Me, or Sleep Cycle, or Wake n Shake.

Performing Shakespeare - Interview With Ben Crystal

Performing Shakespeare - Interview With Ben Crystal Ben Crystal is the author of Shakespeare on Toast (published by Icon Books), a new book that dispels the myth that Shakespeare is difficult. Here, he shares his thoughts about performing Shakespeare and reveals his top tips for first-time actors. About.com: Is performing Shakespeare difficult? Ben Crystal: Well, yes ... and so it should be! These plays are over 400 years old. They contain cultural gags and references that are completely obscure to us. But they’re also hard to perform because Shakespeare was so darned good at tapping into the human heart – so, as an actor you can’t allow yourself to hold back. If you can’t go to the depths of your soul, explore the extremes of yourself, go to the bad place as Othello or Macbeth, then you shouldn’t be on the stage. You have to think about the big speeches in Shakespeare as the most important things the character has ever said; they need to be spoken with your chest cut open, your heart bare, and with tremendous passion. You need to tear the words from the sky. If you don’t feel like you’ve run a marathon when you’re done, you’re not doing it right. It takes courage to open yourself up to an audience like that, letting them see your insides without desperately trying to show them – it takes practice. About.com: What’s your advice to someone performing Shakespeare for the first time? Ben Crystal: Don’t treat it lightly, but don’t treat it too seriously either. I know that sounds like a contradiction, but it’s similar to the notion of having to act truthfully in a big space, which many actors struggle with. It’s a tricky balance, and Shakespeare asks you to deal with these huge ideas and emotions which all too often lead you into â€Å"over-acting† – stay away from big gestures and over-the-top characterizations. A lot of what you need to know is on the page already. So it is tricky, and you have to work at it, but it’s also the best fun in the world. Enjoy it. Learn your lines so well you can go running or do the washing up while saying them. Only once they’re a deep part of you, can you start playing. A lot of people take Shakespeare’s plays far too seriously, and forget that important word: â€Å"play†. It’s a game, so enjoy it! You can’t â€Å"play† with your fellow actors if you’re trying to remember your lines. About.com: Has Shakespeare left clues to actors in the text? Ben Crystal: Yes, I think so. So does Peter Hall, Patrick Tucker, and a fair few others. Whether or not he actually did is always going to be up for debate. Going back to an original text like the First Folio will help. It’s the first collected edition of Shakespeare’s plays, edited by two of his leading actors. They would have wanted to create a book on how to perform their colleague’s plays, not how to read them - 80% of Elizabethans couldn’t read! So the First Folio is as close to Shakespeare’s intended scripts as we can possibly get. When modern editors of the plays are making a new edition, they go back to the First Folio and remove capitalized letters, change spellings and switch speeches between characters because they’re looking at the plays from a literary point of view, not a dramatic one. Bearing in mind that Shakespeare’s company would perform a new play every day, they simply wouldn’t have had much time to rehearse. Therefore, the theory goes that much of the stage direction is written into the text. Indeed, it is possible to work out where to stand, how fast to speak, and what your character’s state of mind is, all from the text. About.com: How important is it to understand iambic pentameter before performing? Ben Crystal: That depends on how much you respect the writer you’re working with. Most of Shakespeare’s plays are written in that particular rhythmical style, so to ignore it would be foolish. Iambic pentameter is the rhythm of our English language and of our bodies – a line of that poetry has the same rhythm as our heartbeat. A line of iambic pentameter fills the human lung perfectly, so it’s the rhythm of speech. One could say that it’s a very human sounding rhythm and Shakespeare used it to explore what it is to be human. On a slightly less abstract note, iambic pentameter is a line of poetry with ten syllables, and all the even-numbered syllables have a slightly stronger stress. That’s a direction by itself – the stronger stresses usually fall on the important words. About.com: So what about lines with less than ten syllables? Ben Crystal: Well, either Shakespeare couldn’t count and was an idiot - or he was a genius and knew what he was doing. When there are less than ten syllables in a line, he’s giving the actor room to think. If the meter changes at any point, it’s a direction from Shakespeare to his actors about the character they’re playing. It sounds quite complicated, but actually, once you know what you’re looking for, it’s incredibly straightforward. Shakespeare knew that his actors would have had this rhythm flowing through their veins, and so would his audience. If he broke the rhythm, they’d feel it. To not understand iambic pentameter as an actor is to not understand 80% of the style Shakespeare wrote in, and the same amount again of what makes his writing so terrific. Shakespeare on Toast by Ben Crystal is published by Icon Books.

Imposing Quality Models and Performance Management Tools to Help an Essay

Imposing Quality Models and Performance Management Tools to Help an Organization to Innovate - Essay Example Corporate of different sizes, whether engaged in giving any service or producing any specific type of product, should implement one of the given quality models like six sigma, total quality management and ISO 9000 etc. The standard implementation of quality models and performance management techniques can create damage on the company resource & time, since people usually show resilience in implementing them but quality management training and other awareness program can help a lot in changing wrong perceptions. The seven most basic quality management tools known to the world must be there in an organization, serving their intended purposes for improvement. The players in an organization must have some common quality values, they all must follow a structured scheme for doing any project, and all must focus on customer requirements and instincts. Customer requirements and company’s objectives must be clearly identified in an organization; the employees must work as a team with d ecision making based on consensus. There should be a healthy environment to use fish bone diagrams, control charts & Pareto analysis in order to analyze the root cause of any problem. There should be a common habit of using Gantt chart for managing projects, and the organization should be well aware of advance quality management techniques to improve via these where applicable. 2. Quality Models Contribution for Business Excellence There are varieties of quality & management models which can be used for achieving business excellence. A balanced scorecard is a way of determining of the company's routine in opposition to its goals. The elements of a balanced scorecard are enterprise procedures, monetary ins and outs, learning, development and customer happiness. Some merits of utilizing balanced scorecards are that all the statistics are in one place and the manager can observe how he/she is doing at a glimpse. In order to create a balanced scorecard, choose a center business practice . In combination with stakeholders, choose the objectives to follow. Manuscript the present routine and generate an intentional goal. On the scorecard, manuscript the plans executed to assist accomplishment of the goal. Every month, follow progress in the direction of the goal (Ramsey, 1990). Employees are a valuable quality improvement model. They have the acquaintance of the business and comprehend its internal mechanism. Employees are conscious of both in-house and outside quality matters practiced by consumers and co-workers. For procedures that originate unremitting issues, employees have typically made a "workaround" to avoid the trouble. To employ workers as a quality improvement tool, make a questionnaire about those procedures in their sections that generate the main impact. Empower the employees to resolve those troubles that can be simply solved. Give confidence to them to job jointly inside the department and transversely with other departments to apply solutions. Consum ers are essential in quality development. They can be utilized to implement the quality improvement program. Customers can be involved in quality improvement for an organization by conducting customer satisfaction surveys and asking consumers about their perception of the company's products and services, enquiring consumers how healthy the commodities carried out, and what they would get better

There is an ongoing debate about the cost-benefit relationship of Essay

There is an ongoing debate about the cost-benefit relationship of internal controls and their ethical implications - Essay Example investigators cited that the bank lacked strict safeguards against clients laundering money, following a suspicion that illicit drug money was streaming through their internal account. The Regulations by the Federal Reserve require banks to install tight internal controls in order to detect any criminal involvements in their operations (Silver-Greenberg, 2013). This is because weak controls facilitate drug dealers and terrorists to launder money through the financial institutions. The ethical implication of Citigroup’s case is that it failed to observe the Federal’s rules of having complex control mechanisms. In this regard, money laundering might have occurred to sustain the drug traders. Banks need to ensure that they scrutinize their clients to determine the sources and the recipients of the huge sums of money. It is also evident that the management tried to manipulate its financial statements to hide transactions involving the drug dealers. The bank failed to show the money streamed through its Mexican branches into the US, which was an indication of weak controls. The Federal Reserve claims that the bank does not oversee its operations, which leads to funneling of money in support of sanctioned individuals and countries (Silver-Greenberg, 2013). The accounting ethical standards involve the reporting of accurate financial information without manipulations. This implies that organizations should not tamper with their accounting books to make them appear more profitable to the shareholders and investors. For instance, Citigroup had tampered with its records after the money laundering fraud in the backdrop of increasing dividends. Financial institutions need to observe the Bank Secrecy Act by removing tainted cash through recording of doubtful-activity reports (Silver-Greenberg, 2013). This implies that the Citigroup management failed to comply with the rules set by the Federal Reserve, which led to probing into its activities. In order to strengthen

Qualitative Research Approaches Essay Example | Topics and Well Written Essays - 1250 words

Qualitative Research Approaches - Essay Example This in turn reduces the economic growth and is barriers to economic development since a huge proportion of the inhabitants do not give to the economy. Various measures have been taken to reduce homelessness among the HIV infected adults, but they are not effective since the measures taken do not consider the needs of those infected. The aim of this research is to find out the needs of homeless people living with HIV in order to develop sustainable strategies that will be effective in reducing level of homelessness among those infected with the virus. Ethnography is suitable for this research since the needs of the people living with HIV will be obtained on a first hand basis. Interview bias, common in researches dealing with HIV, will be avoided with this since the researcher will interact with the participants in their day to day activities hence get accurate information. In the current decade, an increasing number of illiterate adults are heading to school to get the basic education. According to the International Adult Literacy Survey (2002), some of the reasons for this are the increasing awareness on the importance of basic education and increase in empowerment programs that encourage illiterate adults to get education. However, going back to school at an older age has its challenges. Most of the adults in these programs have jobs to attend to and families to raise. This makes education one of the least of their priorities hence they do not learn as much as they should. The aim of this research is to study the experience adults go through in school. This will help adult literacy programs and planners come up with strategies that will ensure maximum information is learned by adult learners given that they have other responsibilities. Phenomenology is suitable for this research study since the researcher will understand the experiences of adult school

Project Management Challenges In Construction Of Emirates Stadium Construction Essay

Project Management Challenges In Construction Of Emirates Stadium Construction Essay The PMI defines project management as the art of directing and coordinating human and material resources through the life of a project by using modern management techniques to achieve pre-determined goals of scope, cost, time, quality and participant satisfaction (Smith 2002) Through the project management process, business needs and requirements are transformed into deliverables or outputs the project will provide to meet; this transformation process is made up application of constraints such as time, cost, quality, motivation and application of project management tools and technique.(APM 2002) According to Dinsmore, and Cabanis-Brewin (2006), project management processes are grouped into the following areas: they are initiating, planning, executing, monitoring and controlling and closing. A good project manager must be skilled in applying this knowledge and be able to integrate these activities as the project moves through its life cycle. The aim of this report is to critically evaluate the project management challenges and the management approaches in the construction of Emirate Stadium described in the groups presentation. Some of the challenges identified in group discussions includes; time constraints, planning approval, design and site constraints, procurement path, organizational/stakeholders management..This report compares some of the identified challenges with the established best practice in project management. The second part of the report is develop guideline for the 2012 Olympic Stadium which will include an overview of the difference between managing a single, simple project and a project that is part of a large complex programme of work, also to outline the project management challenges of the 2012 Olympic Stadium. 2.0 The Emirates Stadium 2.1 Background of the Emirate Stadium complex The need to generate additional revenue from the football event and also to provide a state- of the- art facilities for the fans is identified as the requirement for a new football stadium to replace the existing one .by Arsenal Football Club The Emirate Stadium is located in Holloway in London Borough of Islington town. The stadium is located in a high density residential area therefore restricting feasibility of increase capacity. Over 2000 new homes were built in Islington as part of the project. Two of the key points in the club brief to design team were for the pitch to be as good as Highbury, and to create an exhilarating stadium atmosphere through the design. Over 2,500 legal documents were signed in order to give the project full clearance. The overall project put at about 390million pounds. . It was opened in July 2006, with seated capacity of 60,432 making it the fifth largest football stadium in the UK (Source www.arsenal .com/emirates stadium.) Fig 2.1 emirates stadium under construction Source www.arsenal .com/emirates stadium.) Main Project management challenges identified by different groups Based on the group presentations some of the main project management challenges identified include: Time constraints, Planning and consent approval, Design and site constraints, Procurement path, Organizational/stakeholders management Document control Some of the management approaches considered by the group include; Involving contractor in early stage of the process Design and Build contract Site investigation Collaborating planning and possible overlap during construction to meet deadline Several procurement path Involvement of the stakeholders Redesigning to suit the shape of the site Understanding of the scope of the project. Evaluation of project management challenges and approach in the group work 2.4.1. Involving contractor in early stage of the process. This can help in integrating the contractors idea and expertise in the planning and design process, although, Austin, Baldwin and Wasket (2000) identified that it might result in uneven design workload while they wait for consultant and other contractors to develop their own design, this result in the client paying for retainer while the project is yet to start, thereby increasing the cost of the project. Therefore it might be beneficial to delay the introduction of contractor early 2.4.2 Time constraints It can be seen that in the case of Emirate stadium, delivering the project on time is very crucial; to enable the club to meet up with football season, Harrison and Lock (2004) stated that delivery a project on time is an extremely important objective to client as well as avoiding the risk of being skimped in respect of quality and reliability of being close to the budget but most time all the objective of the project cannot be met. 2.4.3 Planning and consent approval. Two sets of people are involved in planning; they the client and the contractor .Obtaining the consent approval and satisfying planning requirement as well as defining the project goals, ensure availability of funds and selecting the design is the primary responsibility of the owner, this is one aspect that group presentations did not consider. On the side of the contractor, proper planning and scheduling contributed to their delivering the project on time. 2.4.4 Contract /procurement strategy The contract strategy used in the construction of Emirate Stadium is identified as Design and Build. The type of contract is assumed to be the best when time constraint is considered, Rowlison and McDermontt (1999) reported that Design and Build approach involving overlapping of design and construction phases leads to economics and fast project, though the client has to limit the variation to minimum , finds evaluation difficult and also have to make early decisions. However, Aritua, Bower and Turner (2006) reported that Design and Build procurement options has been criticized for being cost rather than design quality driven. Chan and Yu-Ann 2005 identified design liability as the most important practical problem encounters in design and build system. 2.5 Best practice in project management The best practices in project management are those practices that are generally agreed that their application in the project has shown to enhance the chances of success over a wide range of projects. (PMBOK, 2004) Atkinson (1999) queried, if successful project management means doing something right, that result in a project which was implemented on time, within cost and to a quality parameters requested, but which is not used by the customers, not liked by the sponsors and does not seem to provide either improved effectiveness or efficiency for the organization Kerzner (2006) affirmed that best practices in project management are those actions or activities undertaken by the company or individual that led to a sustained competitive advantage, it can be learned from both failure and success. Defining project objective at the outset and establishing relative importance of these objectives is crucial (Smith 2002). The Primary objectives of the project are usually measured in terms of time cost and quality, whilst it may be possible to meet one or two of the objectives, meeting all three of them is almost impossible. (Smith, 2002). However, the general knowledge, skills and processes described in general agreement documents of project management should not always be apply uniformly to all projects, the project manager and the team is responsible for determining the appropriate process and tailored it down to suit the specific project, because every project is unique on its own. (PMBOK, 2004) 3.0 The 2012 Olympic Stadium complex Fig .3.0 Olympic Stadium complex under construction 3.1 The background of the 2010 London Olympic Stadium. The 2010 London Olympic Stadium is located at the south of Olympic park Stratford, East London. The EDAW consortium working with Arup and Atkins was appointed by Olympic delivery Authority (ODA) to develop the master plan and the design of the Olympic Park, while the design of the Olympic venue or the Athletes Village was tendered separately. In 2007, The Olympic Delivery Authority Signed a Memorandum of Understanding (MoU) with the consortium known as Team Stadium to design and build the Olympic Stadium. The consortium is made up the designer, Hoks sport. Main contractor Sir Robert McAlphine, structural engineer Burro Happold, service engineer and landscape designer. The project was estimated at 498miliion pound. The stadium consists of a lower tier of 25000 permanent. Seats set into the landscape with an upper tier of 55000 temporary seats. The sunken bowl built into the ground will contain the field of play and lower permanent seating. However, facilities for athletes within the Stadium include changing rooms, medical support facilities and an 80m warm-up track. Spectator services, refreshments and merchandise outlets will be located outside the venue on a podium that will surround the Stadium, rather than being located within the Stadium itself. Constructions began three months ahead of schedule and it is expected to be completed by 2011. In addition, construction works in other parts of the Olympic village is still on-going, while some are close to completion, others are yet to start. This is based on the planned milestone schedule set out by the Olympic Delivery Authority., According to the chairman of the Olympic Delivery Authority, some completion date has been moved further, this is to avoid the venue been completed and standing idle in the years before Olympic, as this call for additional cost of maintenance. (Culled from official site of 2012 Olympic). 3.2. The outline of the Olympic Stadium People will be able to see with their own eyes a stadium which is designed to be different: an innovative and sustainable design which uses temporary elements to meet a complex brief, a stadium built for both Games and legacy.(Olympic Delivery Authority Chairman John Armitt). The design of London 2012 Olympic Stadium is much more than dazzling or out of this world Architectural structure that is norm of modern day Olympic stadium. The emphasis in the design has been on minimizing the quantity of material, whilst still producing the required performance, ensuring the sustainability of the stadium after the games give rise for incorporation of some temporary structures. However, design and construction of such large and complex project need effective and efficient management to deliver the agreed scope of the project. The management approach in multi-projects is generally different from single project. Flexibility management process with explicitly define rules and procedure can be a source of success with large complex project. (Dietrich and Lehtonen 2005). Baccarni (1996) defined project complexity as project that consists of varied interrelated parts and be operationalised in terms of differentiation and interdependency .On the hand Coffman believed that complex project comprises of subset of project that are composed of so many different facets that no individual or small team possesses all of the knowledge, experience, or skills required to design and implement them. Considering 2012 Olympic Stadium as a part of Olympic park which consists of interrelated and multidisciplinary projects that demand exceptional level of management and system approach which will be described to be inappropriate for a single project Looking at the technical and organizational complexity of the Olympic park, it is clear that it requires involvement of lots of multi-disciplinary contractors, sub contractors, supply chain, trade, different technology and specialties. Williams (1999) sees technical complexity as a three-fold concept: the variety of task as the degree of interdependencies within these tasks, and the instability of the assumptions upon which the Tasks are based. Complex project requires proper structuring and scheduling in terms of Work Break down Structure and further down into related bid package for the qualified construction firms .to bid .For effective organizational management, the services of a planner, scheduler, contract administrator, legal advis er, procurement engineer, accountant will be require in a complex project unlike a single project where all the task will be handle by the project management.. Moreover, managing a large, multi-projects environment or complex projects is refers by some author as programme management, Fern(1991), stated that the common theme of programme management can be identified as the co-ordination of projects to gain benefits that it would not be possible to obtain were the projects managed independently. He also defined programme management as the coordinated support, planning, prioritization and monitoring of projects to meet changing business needs. Pellegrinelli(1997) pointed out that programme management is not same as multi-project management, that the nature and practice of program management are much more than resource management though management of scares resources or the establishment of appropriate information system is identified as core elements of programme management. Fern (1991), proposed single objective programme model as one of the generic models to describe how organizations define and practice programme management. According to Fe rn (1991), programme with single objective are often called macro-project or simple project which consists of large numbers of project which run concurrently, often employ large numbers of contractors and can benefit from programme management techniques. Furthermore, the differences between managing a simple project and a project that is part of a large complex programme, can be identify in the description of project and program by Pellegrinelli(1997) and Fern (1991), which states that project is a group of related task(activities) which together satisfy one or more objectives, while programme is a frame work for grouping existing projects (or defining new projects) and for focusing all the activities required to achieve a set of major benefits. Some of features of managing a simple single project include project manager been responsible for directing and coordinating human and material resources throughout the life of a project by using modern management techniques to achieve predetermined objectives, while a large complex programme involves having a programme manager facilitates the interaction of other managers and team manager responsible for work package. In addition, a single simple project have a set objective and self dependent for delivery, which entails, ensuring that trade-offs between scope, quality, time and cost are satisfactory and acceptable(Wideman,1990), while multi-project is interrelated and interdependent with other project in the programme. Significant increase in the number and independence of element between disparate project within a programme raise structural complexity to a level higher than that of single projects (Blismas et al 2004) A single project has a linear life cycle and fixed duration in which performance of the project is measured; while in multi-project duration depends on the delivery of the entire project in the programme Single project involves one main contractor with few sub contractors while multi-project involves large number of contractor, sub contractors and supply chain. Other features of a single project includes managing risk and uncertainties in line with the project scope and objectives, abbreviated planning process and Single client management In addition, scheduling and resources allocated is more complex than that of a single project the need and priority of a particular project is considered, detailed communication, organization and strategic management, multi-stakeholders management, development of software for project planning/scheduling and system control. 3.3. GUIDELINES FOR 2012 OLYMPIC STADIUM The purpose of these guidelines is to help in organizing, planning and control 2012 Olympic Stadium to achieve the project objectives. The guideline covers the life cycle of the project from initiation, planning, execution, monitoring and controlling and closure of the project. 3.3.1 Initiation This is the beginning of the planning phase, the need is identified, resources, preliminary drawing and block diagram is produce, analysis including budget estimation, project charter including cost, task, and deliverable schedule, scope is defined and impact assessment initiated, conceptual design created followed by detailed design and planning 3.3.2 Project planning This include developing management Plan, scope planning and definition, creating a Work Breakdown Structure (WBS), activity definition and sequencing, Resource estimating and allocation, Estimating budget and cost control, activity duration estimating, schedule development, human resource and communication planning, risk management planning, contracting, purchases plan (PMBOK, 2004) Management Plan: is necessary for the development of preliminary project scope statement, project management processes, environmental factors and organizational process assets. (PMBOK, 2004) Scope planning and definition is essential for creating project scope management plan that documents how the project scope will be defined, verified and controlled and also the creation and definition of WBS. Secondly development of detailed scope statement as basis for future project decisions. (PMBOK, 2004) Work Breakdown Structure (WBS): Developing WBS with a corresponding project organizations and functional responsibility chart (Wideman,1990) Establishing the programme work breakdown structure and breaking it into work package for contract purposes. (Wideman,1990) Activity definition and sequencing is crucial in identifying specific activities that needs to be performed to achieve project deliverable and also identifying and documenting dependencies among schedule activities. It contains the activity list and attributes, milestone list, requested change and approved change requests project schedule network diagram. (PMBOK, 2004) Resource estimating and allocation is important in estimating the type and quantities of resources required by each work package Estimating budget and cost control: Each work package is treated essentially as a separate and autonomous effort requiring resources and input from variety of source (Clough et al, 2000).At the earliest possible time, an acceptable program budget breakdown must be established, which properly reflects the best estimate of the work required to achieve the overall project objectives. This will form the basis for regular cost monitoring and reporting (Wideman, 1990) Contracting, purchases plan: Laws and regulations will require public bidding procedure in the government owned project. Advertisements of the project are required to ensure that all contractors who might have interest are offered equal opportunity to bid. A number of work packages may be assembled into a contract package for procurement purposes(Wideman,1990) Type of contract strategy and procurement route to be use and allocation of risk of project is identified Human resource and communication planning: this is necessary in identifying and documenting roles and responsibilities and reporting relationships, secondly. Information and communication needs of the projects stakeholders are determined. (PMBOK, 2004) Risk management: The purpose of risk management process is to make effective project management decisions about what happens on the project in future. This consist of risk source identification, risk impact assessment and analysis and managerial response to risk in the context of the project (Smith, Merna, Jobling, 2006) 3.3.3 Execution stage This involves coordinating people and resources, integrating and performing other project activities. Some of the activities of this stage include Directing and managing project execution, performing quality assurance, acquiring and developing project team, information distribution. Selection of consultant, supply chain contractors and sub contractors. (PMBOK, 2004) Directing and managing project execution. This process is necessary for directing the various technical and organizational interfaces that exist in the project to execute the work defined in the project management plan. Some of the activities here consist of approving corrective and preventive actions, approving change request and defect repair, validating defect repair, administrative closure procedure. (PMBOK, 2004) Acquiring and developing project team: this is essential for obtaining human resources needed to deliver the project and also for improving the competencies and interaction of team members to enhance project performance. (PMBOK, 2004) Information distribution: design and foster intensive, open and timely communication within the project stakeholders. Employ multiple channels and mediums, in particular modern information technology and extensive face-to face interactions. Prepare systems that prescribe for most processes simple and brief procedures for flexibility of details. Restrict optimization to the essential. Selection of consultant, supply chain contractors and sub contractors. This process is essential for reviewing bids and proposal, selecting from among the potential contractors and negotiating a written contract, it also entail risk allocation between the client and the contractor. (PMBOK, 2004) 3.3.4 Monitoring and controlling This process is crucial for collecting, measuring and dissemination performance information, and assessing measurements and trends to effect process improvement Integration and ongoing progress is monitored against agreed milestones, results reported in accordance with mechanisms identified in the communication plan.Secondly monitoring changes and recommending preventive action in anticipation of possible problem is an important element of monitoring and controlling (PMBOK, 2004) 3.3.5 Health and safety and environment Maintenance of health and safety on the site is vital for a successful project delivery. Mandatory personal protective equipment for all the workers on site is necessary Also all the site machine and equipment should be working properly. Workers should be properly trained to use the equipments. 3.3.6 Project closure: this involves closing of project and contract closure. It is necessary for finalizing all activities, completing and settling each contract, including the resolution of any open items and closing each contract applicable to the project. (PMBOK, 2004 3.4 Outline of Project Management Challenges 2012 Olympic Stadium Some of the project management challenges: Design constraints: This involves getting an aesthetics design which depicts legacy of modern day and world class Olympics, as well as being iconic, environmentally friendly and sustainable in terms of future use and maintenance. Time constraints; Meeting deadline for the project for the Olympics events is very crucial and one is of the major indicator of measuring success or failure of the project. Site constraints The soil/site ground is poor from engineering and environmental viewpoint. Owing to past use of the site which resulted in uneven settlement that can only support very light construction. Site is located between two branches of River Lea an old embankment containing sewage artery. The above constraints call for redesigning to suit the site location and environment. Complexity of the project The multi-project nature of the project involves managing large numbers of subcontractors and supply chain. The construction of the stadium is just one component in the Olympic park, Resource allocation and scheduling Efficient allocation of resources in multi-project environment is a major challenge facing the programme manager, as this can lead to success or failure of the projects. Global recession and price inflation The world economic crisis of 2009 is a major challenge for the project, as this will cause price inflation for goods and services required for the project. The initial project estimate will no longer be feasible. Stakeholders management The project has different level of stakeholder. They include the financier, the host community, the supporters, the critics, the press and the general public. Project Co-ordination and document control.. The complexity of the project comprises large number of document which might have minor and major changes from the initial design that need to be communicated to people involve with the project. Logistics Challenges Transportation of huge numbers of workers and materials to the site using the existing means of transportation, amid the busy city of London. Health and Safety Maintaining safety in the site is a major challenge in construction site with large number of workers and ensuring that all contractors adhere to the health and safety rule in the site. 3.5 Conclusion ` The facts remains that projects are distinctive and unique in their own way. Project life-cycle as well as their requirements is different from each other. What worked for one organization in a particular project might not work for another; it all depends on the organizational culture and values, project environment, interpersonal skill, etc. The general guideline as contained in the Project Management Body of knowledge is only to serve as a guide that needs to be tailored down to suit a particular project. Also it can be seen that project management is more of a practical discipline than theoretical, this can be deduce from the uniqueness of every projects, because change is inherent in any project. There must be a change from the laid down planned and schedule strategy, change therefore cannot be eliminated, most especially in construction because of the project uncertainty, it is expected that plan must change. The ability of the project manager to apply the principles of risk management and improve effective change management will determine result of the project.